Support
-
2024 Holiday Opening Hours
National Public Holidays 2024 Opening Hours* New Year’s Day Wednesday 1 January (2025) Closed Australia Day Friday 26 January 9am – 1pm Good Friday Friday 29 March 9am – 1pm Easter Saturday Saturday 30 March 11am – 5pm Easter Monday Monday 1 April 9am – 1pm Anzac Day Thursday 25 April 9am – 1pm King’s…
-
nbn™ Fixed Wireless Troubleshooting Guide
Please use this downloadable guide to help with troubleshooting any connection issues with your Fixed Wireless service. If you need any further assistance or are unsuccessful following the steps as outlined in the attached please contact our support team on 1300 464 778 for further assistance.
-
nbn™ Sky Muster & Sky Muster Plus Troubleshooting Guide
Please use this downloadable guide to help with troubleshooting any connection issues with your Sky Muster or Sky Muster Plus satellite service. If you need any further assistance or are unsuccessful following the steps as outlined in the attached please contact our support team on 1300 464 778 for further assistance.
-
Good News!! Flexi Pay Is Now Available!
Traditional monthly billing cycles don’t work for everyone and not everyone gets paid on the same day each month. So we’ve introduced flexi pay which allows new or existing customers to have the option to make bi-monthly payments if they find it difficult making monthly payments. Interested in activating flexi pay on your account? Call…
-
Status of your network connection
Here you can find event notices that may affect your internet service with IPSTAR Broadband. Should you be experiencing an issue that is not covered by a notice below, please check out our support pages to find helpful support articles or call our support line on 1300 464 778.
